Shipping Policy
At WAII World, we are committed to delivering your wellness products safely, efficiently, and on time. Every order is carefully packed and dispatched to ensure it reaches you in excellent condition. This Shipping Policy outlines our shipping process, delivery timelines, and important information regarding your order.
Order Processing
Once your order is successfully placed and payment is confirmed, our team begins processing it for dispatch.
- Orders are typically processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During festive seasons, promotional campaigns, or periods of high order volume, processing times may be slightly extended.
Once your order has been dispatched, you will receive a confirmation email or SMS with your shipment details.
Shipping Coverage
WAII currently ships across India through trusted courier and logistics partners.
At present, we do not offer international shipping. We may expand our shipping destinations in the future, and any updates will be communicated through our Website.
Estimated Delivery Time
Delivery timelines may vary depending on your location and courier availability.
Estimated delivery timelines are as follows:
- Metro Cities: 2–5 Business Days
- Tier 2 & Tier 3 Cities: 4–7 Business Days
- Remote or Rural Locations: 5–10 Business Days
Please note that these are estimated delivery timelines and are not guaranteed.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed during checkout before payment confirmation.
From time to time, WAII may offer:
- Free Shipping Promotions
- Limited-Time Shipping Discounts
- Special Offers on Eligible Orders
Such offers will be clearly mentioned on the Website.
Order Tracking
After your order has been shipped, you will receive a shipping confirmation containing:
- Order Number
- Tracking Number
- Courier Partner Details
- Tracking Link (where available)
You can use the provided tracking information to monitor the progress of your shipment.
Delivery Attempts
Our courier partners will make multiple delivery attempts if the recipient is unavailable during the initial delivery.
If delivery cannot be completed due to:
- Incorrect shipping address
- Incomplete address details
- Recipient unavailable after multiple attempts
- Refusal to accept the shipment
the package may be returned to our warehouse. Additional shipping charges may apply for re-dispatch of the order.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at the time of placing an order.
WAII shall not be responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete address details provided by the customer.
If you need to update your shipping address after placing an order, please contact our customer support team immediately. Address modifications can only be accommodated before the order has been dispatched.
Delayed Deliveries
While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including but not limited to:
- Adverse weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Government restrictions
- Courier operational delays
- High order volumes during festive seasons or promotional events
In such situations, we appreciate your patience and understanding. Our support team will be happy to assist you with shipment updates whenever possible.
Damaged or Tampered Packages
If your package appears damaged, tampered with, or opened at the time of delivery, we recommend the following:
- Inspect the package before accepting the delivery.
- Take clear photographs of the package and the product.
- Contact our customer support team within 7 days of delivery.
- Share your order number along with photographs of the damaged package and product.
After reviewing your request, we will work towards an appropriate resolution in accordance with our Return & Exchange Policy.
Lost Shipments
If your shipment is marked as delivered but has not been received, or if your package appears to be lost in transit, please contact us as soon as possible.
Our team will coordinate with the courier partner to investigate the issue and provide an appropriate resolution.
Order Cancellation
Orders may only be cancelled before they have been dispatched from our warehouse.
Once an order has been shipped, it cannot be cancelled. Customers may refer to our Return & Exchange Policy for information regarding eligible returns or exchanges.
Force Majeure
WAII shall not be held liable for delays or failure to deliver orders resulting from events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, transportation failures, government actions, or other unforeseen circumstances.
Policy Updates
WAII reserves the right to modify or update this Shipping Policy at any time without prior notice. Any revisions will become effective immediately upon being published on this Website.
We encourage customers to review this page periodically to stay informed of any changes.
Contact Us
If you have any questions regarding shipping, delivery, or your order status, our customer support team is here to assist you.
WAII World
Website: https://waiiworld.com
Email: info@waiiworld.com
Phone: +91 99599 78939